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Behavioural Skills Program

Our Experts

Our negotiation experts come from a background of negotiation experience and their credibility in the eyes of your delegates is essential to the success of the programs. They are employees of bridge][ability which enables us to ensure and monitor quality. Between them they have negotiated contracts and agreements in the following arenas (amongst others):
  • Significant contracts with retailers and consumer goods manufacturers
  • IT and Telco business contracts
  • Agreements within media
  • Agreements with top flight sports clubs and player representatives
  • International defence diplomacy
  • Public Sector procurement

The Delegate Experience

Before most programs, the delegates will receive pre-reading and be asked to complete a profile. They will also receive detailed delegate instructions to make the logistics and administration smooth. We can also complete an assessment of them from a negotiation capability perspective. 
We recommend as part of the behavioural overall program that they attend Coaching and Implementation Days which are designed to embed the learning and ensure that it is applied to their specific negotiation environment. These two interactions mean that a behavioural change is achieved and sustained. 
On the main program, they will experience something which is usually described as being not just highly valuable, but impactful, engaging, challenging and in many cases unlike any other sort of training that they have ever attended. A quote from a delegate who attended one of our behavioural programs in December 2017:  ‘I came into the workshop not really bothered about negotiation, or seeing how I could apply it all. Now I want to negotiate everything, and have taken away skills to be used in personal and professional situations. I’m not actually sure I’ve ever been to a workshop where I felt like I was making such a constant learning.’ 


The Program

The programs are not based on theory or on long classroom style ‘input’ sessions. Rather, they are based on learning by doing. There is a heavy emphasis from a time perspective on conducting negotiations which are designed to replicate some of the pressure that people find in the arena of commercial negotiation. We use some video feedback, some feedback from peers and fellow delegates, and in-depth feedback from the tutor. There is time for the delegates to reflect on their own performance and improvement, but little time for the outside world; it is an immersive experience which is designed to get the most out of what can be a short time period. The shortest programs are 1 day, and the longest are 2.5 days. When booking ‘in-house’programs we will ensure that they are tailored to maximise relevance to your world. We conduct extensive research before any ‘in-house’ programs are delivered.


Why bridge][ability?

Individual Consultation

We work towards your ultimate end goal both personal and business

Impactful and different

Our programma’s are set up so that every level of experience benefits

Tailored Training

All our programmes are tailored with your business objectives in mind

Course options

From open programma’s to in-house and from day to one-week courses

Contact bridge][ability

Read about our clients